What is This “Culture” Thing, Anyway? (And What Does it Mean for Small Businesses?)

Chances are, if you follow business news at all (and we assume you do if you’re reading this platform!) you will have heard a lot about Brewdog in the last couple of weeks. 

Without rehashing the whole situation, here’s an executive summary: dozens of former employees signed an open letter accusing the craft beer firm and its co-founder James Watt of fostering a “culture of fear.” Ex-staff members claim they were bullied, treated like objects, and that the company’s culture was “toxic.” You can read more in this excellent piece by Kalyeena Makortoff and Rob Davies for The Guardian.  But following this sage got me thinking: what is this “culture” thing we hear so much about, why does it matter, and how does it pertain to small business owners? 

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How to Support Your Team as We Emerge from the Pandemic

None of us have lived through anything like this before (and hopefully we never will again!) 

What does this mean for your business? It means that you need to make a conscious effort to support your staff as the pandemic ends and beyond. Many of them will have struggled over the last year, including in ways that you can’t see and won’t necessarily know about. 

Here are a few of our top tips to help you do right by your people. 

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Redundancy is NOT an Easier Message

This is a conversation I have fairly regularly – there’s something going wrong in the employment relationship and, rather than tackle the root cause, it feels easier and ‘nicer’ to tell the individual that they’re at risk of redundancy. After all, redundancy is a business decision based on the roles you need – it’s not personal! 

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